1. Introduction
Traveloptions.Africa (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy in compliance with the Nigeria Data Protection Regulation (NDPR).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We may collect the following types of personal data:
2.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Billing and payment details
2.2 Travel Information
- Booking details (flights, hotels, car rentals)
- Travel preferences
- Identification details (where required for bookings)
2.3 Technical Data
- IP address
- Browser type and device information
- Pages visited and usage data
2.4 Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic.
3. How We Use Your Information
We process your data for the following purposes:
- To process and manage bookings
- To provide customer support
- To improve our services and user experience
- To send booking confirmations and updates
- To comply with legal and regulatory obligations
- To prevent fraud and enhance security
4. Legal Basis for Processing
Under NDPR, we rely on the following legal bases:
- Consent – when you agree to data processing
- Contractual necessity – to fulfill bookings and services
- Legal obligation – to comply with applicable laws
- Legitimate interest – to improve our platform and services
5. Sharing of Information
We may share your data with:
5.1 Service Providers
- Airlines
- Hotels and accommodation providers
- Car rental companies
- Payment processors
5.2 Regulatory Authorities
Where required by law or to protect legal rights.
5.3 Third-Party Vendors
Trusted partners who assist in operating our platform (under strict confidentiality agreements).
6. International Data Transfers
Your data may be transferred and processed outside Nigeria where our partners or service providers operate. We ensure such transfers comply with NDPR requirements and adequate safeguards are in place.
7. Data Retention
We retain your personal data only as long as necessary for:
- Providing our services
- Legal and regulatory compliance
- Resolving disputes
8. Your Rights Under NDPR
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to or restrict processing
- Request data portability
To exercise any of these rights, contact us using the details below.
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Cookies Policy
We use cookies to:
- Improve website functionality
- Analyze traffic and usage
- Personalize user experience
You can manage or disable cookies through your browser settings.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or wish to exercise your rights, contact us:
Email: hello@traveloptions.africa
Website: Traveloptions.Africa
14. Data Protection Officer (Optional but Recommended)
You may designate a Data Protection Officer (DPO):
Name: Stephen Jobs
Email: ceo@traveloptions.africa